Been a long time, my dears!
The problem with this series is I lack inspiration now that I work in a totally different environment. The anger I felt at the call centre has diminished over time and I would not be true to the tell-all nature of this series if I tried to force it.
Today, however, I remembered one thing that haunts many companies these days.
Facebook.
On my first day at the call centre, I was warned to be very careful what I did on Facebook. As it happened, I was not actually on there at that time. I soon started hearing the stories, though...
Two newbies had joined the company in the induction before mine. End of day one, they both had a rather public discussion about how shit the company was. They were gone by day two.
Many long-term relationships were destroyed due to tagged photos from the staff Christmas party...
But that is all small and pretty standard for most companies.
The best involved one of the ladies from the finance department...
She was fucking rude. Plain and simple. That too. Hell, she had owned (and used) the same handbag since 1988. She would get on the phone and basically shout at you. She was also prone to making very serious mistakes but she had been there forever and no one seemed to want to do anything about her...
Until one day one smart guy decided to set up a Facebook tribute group for her. It was filled with all of her best quotes and a few unflattering photos. Oh how we laughed! But that is cyber-bullying and the company had to act. They were unable to find out who was behind it so they did the next best thing; any staff member that "liked" the group got presented with a stage one disciplinary. Yeah, that seems fair...
Eventually the group disappeared but only after a memo went out, stating that any further Facebook fun would get us fired...
Spoil sports, the lot of them...